PLEASE NOTE: DUE TO THE CURRENT WORLD CRISIS, MAIL IS RUNNING VERY SLOW. PLEASE EXPECT LONGER THAN USUAL DELAYS.

WE DO OUR BEST TO SHIP ORDERS AS EFFICIENTLY AS POSSIBLE. HOWEVER, WE ARE A VERY SMALL SHOP. WE DO NOT EXPEDITE ORDERS, NOR DO WE GUARANTEE FAST SHIPPING. PLEASE CONSIDER THIS WHEN PLACING YOUR ORDER AND ALLOW AT LEAST 7 WORKING DAYS FOR ORDERS TO SHIP. 


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  2. Shipping Policy
We ship worldwide through the US Postal Service via Priority Mail in most cases, or First Class Mail with delivery confirmation. Occasionally we may opt to use UPS or Fed-Ex if the customer requests such services, or if these shipping methods are less expensive. We try our best to save our customers money with flat rate boxes, etc.

WHEN TO EXPECT YOUR ORDER
At U-BRAID-IT we try to be as efficient as possible. If all items are in stock (we will contact you if otherwise), we will do our best to get them boxed and on their way within 48 hours. Keep in mind, holidays, weekends, and the occasional time we are away will slow the shipping process.

TRANSIT TIME
Transit times can vary, but are generally 2 to 5 business days (from when we ship) for Priority Mail within the US. Foreign orders can take anywhere from 10 to 14 days, depending on customs. If your package has not arrived in a reasonable amount of time, please contact us immediately so we can track your package.

SHIPPING ON SPECIALTY TOOLS
Our Specialty Tools are drop shipped by the builder from the state of Tennessee and are handled separately from any U-BRAID-IT packages. In most instances, shipping is through the US Postal Service via Priority Mail. 

INCORRECT ADDRESS OR FAILURE TO PICK UP A PACKAGE
In the event that you provide the incorrect address or fail to pick up a package and the package is returned as undeliverable, we will first contact you. The customer will pay the shipping to resend it.
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